Return's and Exchange
Add a Lifetime Warranty. Remember, Tungsten is not indestructible. If your ring gets ruined for any reason (damaged or even breakage) with the lifetime warranty we will replace your ring for $19.95. Also, includes life time size exchange Discount rate of $14.95 instead of normal $19.95 processing fee per ring claim. (Lost or stolen ring replace for 29.95). Warranty normally 79.95, on sale for $34.95.
Exchange: You may exchange any rings purchased from Jessicajewelers.com within the first 20 days for only $10.00 when the order was received. After 20 days it goes to $39.95 (including shipping and handling) or $21.95 (including shipping and handling) if you have purchased the lift-time warranty. Unlike other jewelers, there is no limit or time frame on exchanges.
How to Return Your Ring For Exchange
It is the Customers responsibility to send their ring back for exchange.
Send your ring to the address below for exchange. Include a note with name the order was under and the size you want. Make sure you send it USPS in a padded envelope (with tracking number) so it won't break through. (The post office letter sorting machine cannot handle anything thicker then a quarter and will rip the ring out of the letter and can even damage the sorting equipment)
Check our site to see if we carry the new ring size that you want and if it is in stock. If not, contact us to see shipping time frame.
Putting it in the ring box and little bag it came in is the best way. If you no longer have the little bag, wrap the ring in tissue before placing it in the little box or inside a baggie if you no longer have the box. This protect's the ring in the mail.
Send USPS, not UPS. UPS cannot deliver to a PO Box.
PO Box 901809
Sandy UT 84090-1809
- email (so we can send tracking info)
- If you have a copy of your order, all that would already be on it.
Note: Jessica Jewelers is not responsible for any rings lost in the mail system, so get a tracking number so you can make a claim if this happens.
The post office will not give tracking or insurance to a ring that is not properly packaged.
Returns: You may return any merchandise purchased from Jessicajewelers.com within 60 days of when the order was placed, less any shipping and handling. Watches in absolute original condition (unworn) may be returned within 30 days of when the order was placed.