Return's and Exchange
Ring Size Exchange 1st 30 Days $12.00
Ring size Exchange First 10 Days/ Good for one (1) exchange.
Ring Size Exchange After 30 Days $29.95
Ring size Exchange after First 10 Days/ Good for one (1) exchange.
Ring Size Exchange After 30 Days with Warranty $18.95
Ring size Exchange After the First 10 Day If you Add the Life Time Warranty
Special Size $25.00
If you find a ring that we don't have in your size, you can have it made by adding this Special Order. $25.00.
Lost Ring $34.95
If you had your ring lost or stolen and purchased the lifetime warranty, you can get it replaced for $34.95
Broken or Damaged $24.95
If you purchased the lifetime warranty, you can get a broken or damaged ring replaced for $24.95
Exchange
Exchange: You may exchange any rings purchased from Jessicajewelers.com within the first 20 days for only $10.00 when the order was received. After 20 days it goes to $39.95 (including shipping and handling) or $21.95 (including shipping and handling) if you have purchased the lift-time warranty. Unlike other jewelers, there is no limit or time frame on exchanges.
How to Return Your Ring For Exchange
It is the Customers responsibility to send their ring back for exchange.
Send your ring to the address below for exchange. Include a note with the name the order was under and the size you want. Make sure you send it USPS in a padded envelope (with tracking number) so it won't breakthrough. (The post office letter sorting machine cannot handle anything thicker than a quarter and will rip the ring out of the letter and can even damage the sorting equipment)
Check our site to see if we carry the new ring size that you want and if it is in stock. If not, contact us to see the shipping time frame.
Putting it in the ring box and the little bag it came in is the best way. If you no longer have the little bag, wrap the ring in tissue before placing it in the little box or inside a baggie if you no longer have the box. This protect's the ring in the mail.
Send USPS, not UPS. UPS cannot deliver to a PO Box.
Jessica Jewelers
PO Box 882
Brigham City UT 84302-0882
Please Include:
- Name
- Address
- email (so we can send tracking info)
- Phone:
- If you have a copy of your order, all that would already be on it.
Note: Jessica Jewelers is not responsible for any rings lost in the mail system, so get a tracking number so you can make a claim if this happens.
The post office will not give tracking or insurance to a ring that is not properly packaged.
Returns
Shipping and handling is non-refundable
Returns: You may return any merchandise purchased from Jessicajewelers.com within 30 days of when the order was placed, less any shipping and handling. Rings and Watches in absolute original condition (unworn) may be returned within 30 days of when the order was placed.
How to Return Your Ring For Return
It is the Customers responsibility to send their ring back for exchange.
Send your ring to the address below for exchange. Include a note with the name the order was under. Make sure you send it USPS in a padded envelope (with tracking number) so it won't breakthrough. (The post office letter sorting machine cannot handle anything thicker than a quarter and will rip the ring out of the letter and can even damage the sorting equipment)
Putting it in the ring box and the little bag it came in is the best way. If you no longer have the little bag, wrap the ring in tissue before placing it in the little box or inside a baggie if you no longer have the box. This protect's the ring in the mail.
Send USPS, not UPS. UPS cannot deliver to a PO Box.
Jessica Jewelers
PO Box 882
Brigham City UT 84302
Please Include:
- Name
- Address
- Phone:
- If you have a copy of your order, all that would already be on it.
Note: Jessica Jewelers is not responsible for any rings lost in the mail system, so get a tracking number so you can make a claim if this happens.
The post office will not give tracking or insurance to a ring that is not properly packaged.
Returns: You may return any merchandise purchased from Jessicajewelers.com within 30 days of when the order was placed, less any shipping and handling. Watches in absolute original condition (unworn) may be returned within 30 days of when the order was placed.
Finger Sizer $10.00
Not sure on size? Order this
25 Plastic Rings
Measures from 1 to 13 in 1/2 increments
Slip over finger to determine the size
Add Warranty $44.95
Add a Lifetime Warranty. Remember, Tungsten is not indestructible. If your ring gets ruined for any reason (damaged or even breakage) with the lifetime warranty we will replace your ring for $19.95. Also, includes life time size exchange Discount rate of $14.95 instead of the normal $19.95 processing fee per ring claim. (Lost or stolen ring replace for 29.95). Warranty normally 79.95, on sale for $44.95.